Eureka Forbes — Suffer lot of problems after AMC

Address:

110016

To Eureka Forbes,

I purchased aquaguard geneus around two and a half years before from Ahmedabad. Till one warranty year it's working perfectly in regular free services. After that I purchased the AMC on 28-6-15 at 4830 Rs. They replaced the all filters. Just after next month they have issue in RO. after that each and every month there is a problem in the product. With in 4 month they replace newly membrane by the service membrane. Then again last month they change service membrane and pump also. Now I shifted to Delhi. After installed by the eureka fobes guy. He suggested me to installed the external filter also. I agreed and paid him 1, 050 for filter as well as Rs 350 for installation. first day it's working fine but next day it's completely stop and not filtering water. Again that guy visited and told me that filters are damage and in Delhi they not covered filters in AMC. he ask me to buy AMC again even my old AMC is going to expired after two months. Is this joke or what. I paid for this product 23, 000Rs. Then again paid 4830 Rs for AMC. Then again 4, 830 Rs AMC with in 3 years. 23000+4830+1050+4830=33, 710 Rs. In this price I can buy 4 dolphin R.O +UV.
Customer code. [protected]
Customer name. O.P verma
My AMC receipt no. 25196322. No. 10
My latest complain no. 86849727

Pulkit Verma