Eureka Forbes — system not delivered even after one year

Address:Bangalore, Karnataka

Eureka forbes security systems - Order #[protected], dated 10/09/2013 I placed an order order #[protected], dated 10/09/2013 for security systems like CCTV, door phone, burglar alarm system etc and since then have been following up with Mr.Nagendra (nagendra.[protected]@eurekaforbes.com) and years have passed but neither the material is delivered nor any communication is made. All the calls went unanswered and email promises are repeatedly broken. I have no trust in this company and I want this issue to be escalated to the CEO or Business head of India as this completely unacceptable behavior from a reputed organization that clearly show a lack of process, commitment, ownership and careless attitude towards the consumers.
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear [protected]@gmail.com o, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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