[Resolved]  Eureka Forbes — Terrible customer service

Address:Nashik, Maharashtra

sir
i had purchase aquaguard duo machine from eureka forbes on 2011 and i was done service agrement with them on year 2014, they dont give proper service to me related to that th complaints details are as follows-
1)i was given complaint to change tab of machine they change tab after 3-4 dys after complaint which is not part of that machine they changed tab of another machine at that time they said that we will change proper tab after getting through company within 1 wk but they cant change tab
2)also when the service man come to servicing of my machine, he doesnt know anything about that machine he doesnt fit it properly i was again call to another person he came and repair that thing in that he doesnt fit tube of motor
3)i was called multiple time for change tab and reading of tds of water but serviceman cant come to serivice my machine i also kept mail complaint but they dont take any further action
so plse solve my this complaint i want file case against eureka forbes for my machine service and my mental froustation
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Dear drahulraundal, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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