Eureka Forbes — unsatisfactory service

Address:

Chennai, Tamil Nadu

Dear Sir, 1. It is submitted for your info that I filed a request for service of my Aquagard compact catridge model with change of candle on 16th Apr 2015.After repeated reminder a rep came from your side and tried to service the equpt.He changed candle but what he did I donot know, unfortunately the equpt stoped working which was working.earlier.On enquiring he said that flow was less which he tried to improve but unable to find the defect. He said that he will come next to take equpt to be repaired at service center and will return in evening. 2. The man didnot turned up so far and initially on contacting on his mob he used to say that he will come tomorrow which tomorrow never came and now he even didnot pick up the phone.I am unable to use my equpt since last more than 15 days now. 3. I am in army and never come across such problem where ever I was posted but sorry to say this episode has ruin my faith in eureka forbes. 4. May I request you to look into the matter and do needful please. warm regards Lt Col S K Singh Mob No [protected]