[Resolved]  Eureka Forbes — Untimely and frequent disturbances by Eureka Forbes service personnel

Address:Khordha, Odisha, 751005

It is a very sorry state of affaires that a group of persons holding a note book, claiming to have come from Ureka Forbes head office, frequently with a gap of 15/20 days, visit houses in the name of taking feed backs. They not only disturb senior citizen unnessessarily, create fear in them, considering present situation of murder and theft in different areas.

When there are so many on line sales organisations operating and big malls and business centres in the market, why the organisation has kept sale of some of the products in its own hand ?

Please end the system or limit visit of your personel to door to door for any purpose, which may be benifitial to the company, but no way connected to the public. More over you have got no right to will fully disturb and create inconvenience to general public.
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Dec 29, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
Eureka Forbes Customer Care's response
Hi Arjuna,

At Eureka Forbes we’ve believed in being friends for life with over 20 million consumers of ours for over 35 years. To reach out to consumers in the comfort of their homes, we pioneered Direct Selling and continue to lead the same. We do respect your privacy and should you be disturbed by the frequent visits of our personnel, do share your address with us and we shall instruct the local office from not contacting you. Having said that, we would also like you to know that each Eureka Forbes personnel carries an identity card provided by the company and one may validate any of our personnel’s authenticity by calling up the customer confidence centre.

Regards,
Eureka Forbes Team
Complaint comments 

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We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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