Eureka Forbes — URGENT COMPLAIN - ABUSIVE LANGUAGE USED BY SERVICE REPRESENTATIVE

Address:

Agra, Uttar Pradesh

Sir, This is to bring to you notice that your company's representative working in our city and highly irresponsible and uses very abusive and offensive language to the customers on lodging complain to them. We lodged a complain directly to the Service centre and a Service Man visited on 27.04.2015, he took Rs. 750 for some parts changing though we had an AMC and still motor is leakage an AT PRESENT RO NOT WORKING AND NO WATER TO DRINK. On contacting your representative on Mob. No. [protected], person naming Mr. Kamal used abuse language. Is this the Eureka Forbes Company's style of working? We are really amazed. We being a qualified and socially prominent family in the society will not recommend any of your family and friends to ever buy any product of Eureka Forbes and will divert ourselves to other RO Companies like Kent RO or Livepure. We are really sorry to say that we didn't expected such a response from Eureka Forbes. -- Regards, CA.CS. VIVEK GOYAL C/o CA.VIJAY KUMAR GOYAL Chartered Accountants F-71, Kamla Nagar, Agra - 282002 (U.P.) - INDIA [[protected]], +91-[protected]