[Resolved]  Eureka Forbes — Vacuum cleaner - model trendy steel

Address:Mumbai City, Maharashtra, 400062
Website:Eureka Forbes official Website

We have purchased a Eureka Forbes Vacaum Cleaner - Model Trendy Steel
in EZONE, in Infinity Mall, Malad, Mumbai.
However, the Power connector of Vacaum Cleaner is not working and when
we take out the Power cord out, it automatically goes inside, so that, we
can't connect the power connector to Power Point.
Complaint No's : 85123018, 85645540 not attended.
Last Compliant No: 86693186 dtd 19.04.2016 not attended.
Personally talked to Mr Mukesh Pandey, Regional Manager on his mobile No:[protected] in Mumbai on 19.04.2016 and sent an SMS.
However complaint still not attended. unable to use Vacaum Cleaner.
Either, the company has to rectify the problems or refund Money.
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Oct 27, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2016
Eureka Forbes Customer Care's response
Dear Mr. Sheety,

Let me help you with this. I have made a note of your complaint number. Be assured that my team at Goregaon will get in touch will you soon to assist you.

Regards,
Anu
Verified Support
Nov 07, 2016
Eureka Forbes Customer Care's response
Dear Mr. Sheety, as per the feedback received from our team, I understand that your issue has been resolved.

Regards,
Seema
Complaint comments 

Comments

Customer id:[protected]
complaint no.[protected]
s.k. purwar
B-31, govindpur housing society;Allahabad

AMC was done on 12.11.2014 and from that time only one candle and one carbon stick has been changed.
Eureka Forbes Customer Care's response, Nov 3, 2016
Verified Support
Hi Anoj,

Let me help you with this. I have made a note of your details. Be assured that my team at Allahabad will get in touch will you soon to assist you.

Regards,
Leena
Eureka Forbes Customer Care's response, Jan 25, 2017
Verified Support
Dear Ajoy,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya

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