[Resolved] Eureka Forbes — Very much bad services provided | |||
I lodge a complain on 25th Oct against my aquagrd machine due to filter change. My complain no is 78751145.As per your AMC rule's I provide Rs 1590 on 26.11.2013 for 1yr which will be valid till 25.11.2014.Your concern person that time told us that the Filer was change in every 6month.That means I will get 2 filter in my AMC period (1yr).Still now i was got only 1 filter on 22.03.2014.After that I will not received any filter. Now your concern diller person is not corporate with us & create a pressure to renew the AMC now. They are not agree to change the filter. They told in telephonic conversation that they are all ready provide the filter on 16.11.2014.Are this is rule of your AMC?Really horrible experience we are facing at your end. If your company will not take any proper action then I will take a step. TRY TO HELP CUSTOMER, DONT MISGUIDE THEM & GIVE A PROPER SERVICE.PLS RESOLVE MY PROBLEM ASAP Pls find the attached Bill & AMC Copy Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your concern details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team