Eureka Forbes — Wastage of lot of water in the uv + ro model

N S Shastri

from Kakinada, Andhra Pradesh

Address:

Mumbai City, Maharashtra

Recently I purchased a RO + UV Water purifier from Eureka Forbes.Right from day one, I have observed that for every litre of purified water I get almost three litres of water goes down the drain as waste water.This is highly attrocious particularly when drinking water is so precious and every efforts are required to be made to preserve ever drop of it.

Why Eureka Forbes is not taking steps to reduce this wastage of water by suitably changing the technique/memdrane or the process.It will be a great service the Company will be doing if it can reduce this wastage of precious drinking water.

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Comments

thakur28

from Mumbai, Maharashtra

Dear Shastryji wait for some more days..the aqua-guard purifier on its own will stop functioning properly and even after calling their helpline no the service technician will not repair your equipment properly. And you will see your hard earned money which you have spent to buy this purifier going down the drain.
Dinesh Thakur
Sangli

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hello Dinesh,

Is there any particular issue that you are facing with us? Please share your contact details with us, our executives will get in touch with you soon.

Regards,
Eureka Forbes Team

k.c.john

from Erattupetta, Kerala

I am an unfortunate buyer of your product aquaflow dlx uv hi flo-2lit/min.I purchased it from m/s q.R.S.Kottayam in set.2014 paying rs.5700. The guarantee period was over by sept.2015.Immediately after the guarantee period it went out of service in dec.2015. After making repeated complaints the service person from your authorised service centre came and tested the unit .He told that the board has failed and demanded rs.1500 for its replacement and another rs.600 for replacing the cylinder.I could not easily digest the demand as i expected a certain degree of quality standard and quality assurance at the time of buying it, being a product of a reputed company .So, i wanted to ensure that the service agent was not over estimating the repair charges. I therefore contacted your service personnel who assured me that the company technician will come and inspect the unit.As no body turned up or contacted ever after 15 days i thought it better to resort to this measure. Is it of any use?