[Resolved]  Eureka Forbes — Water Purifier (Aquaguard Compact-e boiling) not working

Address:	122001
Website:	www.eurekaforbes.com

I had purchased Aquagaurd Compact in 2008. Since then I regularly take AMC for maintenance. This time also I took AMC but unfortunately this year my experience with aquagaurd is too bad. Initially there was very less flow of water and some time it use to stops. After continuously trying the no of service engineer in last month (Nov-15) finally we able to contact him and he came and cleaned the filter but the problem of sudden stopping of purifier was not rectified. We again complained and came another service technician who replaced the PCB circuit plate. Then also the problem was not re-solved. Once again complained for the above reason on 30th Nov15 and the service technician came and took away the circuit PCB with him saying that he is not having it in spare and will come and fix it later. So now even after two days we are not able to get a drop of drinking water from our water purifier and living on mercy of our neighbor from whom we are having water to drink. When we contacted the local service center for sending the technician today to fix the PCB circuit they simply denied and said that they cannot guarantee that our problem will be attended today. This is the condition when we are already having AMC. Very poor customer response. I want my AMC amount back.