[Resolved]  Eureka Forbes — Water purifier not delivered after online purchase from Eureka Forbes online shopping

Address:Mumbai City, Maharashtra

With reference to my customer ID [protected], I had booked online Aquaguard Reviva UV on 29.06.2015. While booking Eureka Forbes had ensured the delivery within 8 days, but till date we have not received the purchased product except Aquaguard On the go as coplimentary. I tried to contact on helpline number, nobody replied properly. After paying the full amount through online, now we are feeling cheated by a reputed company like Eureka Forbes.
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Aug 9, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Hi chittezhathu,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your customer ID; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi chittezhathu,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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