[Resolved]  Eureka Forbes — Water Purifier Not Installed

Address:Surat, Gujarat

HI, I purchased Aquagard Compact filter unit online on[protected]. I was told by sales person that it will be delivered to my home address and will be INSTALLED by company technician. Received the unit on[protected]. In spite of repeated phone calls and e-mails for installation it is not yet installed till today. On my complain one Mr.Bittu Singh from company came to my house and said that he will not install the unit and that i have to be a plumber and do it my self.It is comany's responsibility to install the unit in working condition.I even contacted one Mr. Sanjeev Agaraval (M[protected] from Aquaguard company and he assured me that company will install the machine immediately but no one has come for installation.Rita VoraM - [protected]CID no[protected]Surat
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Aug 6, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Dear deltadent, we are sorry to hear about your experiences and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
We have made a note of your contact details, our executive will fix an appointment at your convenience and install your machine at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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