[Resolved] Eureka Forbes — Water purifiers (inova model) not serviced (for service request[protected]

purwaramit12

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 411014
Website:	www.eurekaforbes.com

I have registered a complain (Complain no.[protected] on aug 1, 2016 to fix my inova water purifier and after that i have called customer care for several times and even emailed customer care but my product is not serviced yet.

I have renewed my service contract on 30/06/2016 for three years by paying rs. 4510/- and filtered got changed on 30/06/2016 but within 1 month only, purifier has having problems.

Was this information helpful?

No (0)

Yes (0)

Aug 31, 2016

Complaint marked as Resolved

Thanks, complain is resolved.

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2016

Eureka Forbes Customer Care's response Hi Amit,

Thank you for writing to us. Our service team at Pune will contact you soon with regards to your product I-Nova.

Regards,
Eureka Forbes Team

Aug 27, 2016

Updated by purwaramit12 2 more days passed but complain not addressed yet.

Aug 30, 2016

Updated by purwaramit12 The complain is not resolved, No technician visited or called.
If complain is not resolved before friday I am compelled to file a suit in consumer court with hefty compensation.

Aug 31, 2016

Updated by purwaramit12 Thanks, complain is resolved.