[Resolved] Eureka Forbes — Worst service ever - no response | |||
I have purchased a RO system of eureka forbes and it is leaking from day one. I am calling this company every day and registering complaint with them but not getting any response from them from. This is the worst company i have come across in the name of services. I think they just want to sell their product. they dont care about their customers at all. Was this information helpful? | |||
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 16, 2015 Eureka Forbes Customer Care's response Hi Priyal lokhandwala, We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest. Regards, Eureka Forbes Team. Verified Support Nov 18, 2015 Eureka Forbes Customer Care's response Hi Shubhashish_21, Inconvenience regretted. We have made a note of your complaint number and our customer care team will get in touch with you at the earliest. Regards, Eureka Forbes Team. | |||
 3 Comments | |||
Comments
I am trying to know the reason that why a complain logged on 24 September for a basic water purifier CANNOT be solved even after a month approx.
I have purchased a Eureka Forbes Water Purifier (Manual) model: Shakti in the month of July 2015 and very frequently the filter stops filtering water. On Engineers recommendation I have replaced the filter cartridges but again after 45 days issue reoccurred. I have logged a complain for the same on 24th September and in regular contact with executives. On daily basis I have been updated that reported issue will get solved in another 24 hours.
But still issue is static.
Details:
Complain No: 84033452
Filter Type: Eureka Forbes
Model : Shakti -Manual
Complain logged on : 24 September 2015
Complain logged through : [protected]
There is nothing below 1 star in rating column and I am trying to select that.
I have purchased a Eureka Forbes Water Purifier (Manual) model: Shakti in the month of July 2015 and very frequently the filter stops filtering water. On Engineers recommendation I have replaced the filter cartridges but again after 45 days issue reoccurred. I have logged a complain for the same on 24th September and in regular contact with executives. On daily basis I have been updated that reported issue will get solved in another 24 hours.
But still issue is static.
Details:
Complain No: 84033452
Filter Type: Eureka Forbes
Model : Shakti -Manual
Complain logged on : 24 September 2015
Complain logged through : [protected]
There is nothing below 1 star in rating column and I am trying to select that.
Hi Shubhashish_21,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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I have purchased a Eureka Forbes Water Purifier (Manual) model: Shakti in the month of July 2015 and very frequently the filter stops filtering water. On Engineers recommendation I have replaced the filter cartridges but again after 45 days issue reoccurred. I have logged a complain for the same on 24th September and in regular contact with executives. On daily basis I have been updated that reported issue will get solved in another 24 hours.
But still issue is static.
Details:
Complain No: 84033452
Filter Type: Eureka Forbes
Model : Shakti -Manual
Complain logged on : 24 September 2015
Complain logged through : [protected]
There is nothing below 1 star in rating column and I am trying to select that.