Eureka Forbes — Wrong product delivered on 68th day of payment and not changed into right product 90 days of payment | |||
My Eureka Forbes Customer Id is [protected] Invoice No [protected] Order No.[protected] I have paid for the Product Dr. Aquaguard Classic Amount of Rupees 8990/- on 25/11/2015 But i have not received the product uptill 01/02/2016 on this same date i got the product but that too some other model ranging of around 6000/- rupees. After paying full amount on 25/11/15 i got the product after 68days on 1/2/16 that too the wrong product. Today is 17/2/16 till now the wrong product is with me and it is not being replaced. i have made around 200 calls to the salesperson and company but no work is done. Now i want a complete Refund with compensation because cheque been cleared 90 days ago. Was this information helpful? | |||
Eureka Forbes customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Picture of Product and Bill is Attached
Reply
Hi Gulab,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Hi Gulab,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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