Eureka Forbes — zero service and maximum torture | |||
Dear senior managment of eureka forbes, I have registered a complaint 77317986/77555282, which is yet to get resolved for a month now. I must say that the customer care is trained so well not to get anything resolved. The senior executives are genius who promise to get things resolved in a day but they make sure that the day never comes. Since I cannot use the product anymore, i am planning it to put it in my drawing room as showpiece. Unfortunately till now i could not find a "showpiece" made of scrapped eurekaforbes water purifier. Pl. send me any designs if you have. And funny thing is that i met a executive who promised me to get a new one installed in two days. I am really figuring out if i should get a newone installed right next to it, so that my old purifier does not feel lonely. Well when i brought the purifier last year the sales executive said that the water will be so clean that I need not use mirror. Now the water is dark brown which is coming unfiltered. He made sure that he sell the product without even willing to explain its limitations. When i spoke to one of your super intelligent service person, he said the dark brown water is highly pure and can be given to kids without fear. He promised to get the machine fitted with some filter for extra cost, for which he came never. Due to such performance of the entire team and the poor machine, I have decided it to gift it to any of your company head. Unfortunately I don’t know the address. Can you pl. help me find address? And pl. forget about servicing the machine, I am fedup of fake and useless promises of your entire eureka forbes team Was this information helpful? | |||
Eureka Forbes customer support has been notified about the posted complaint. | |||
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We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team