[Resolved]  Evok Furniture — Extremely Poor Quality of Dining Table

Address:

Hyderabad, Andhra Pradesh

We would like to inform you that by looking at Evok Brand reputation, We have bought a Dining Table, Item Code IT[protected] Greece Dining Set 1 + 6 ) from your Evok Outlet at Road No. 36, Jubilee Hills, Hyderabad ( Store ID - 2008) on 21.02.2014 ( Sales Order No. 1015SO / 13-14 / 0000617. We are very disappointed to know about the quality of the Product. This is totally shocking that How a reputed Brand like you can deliver such a pathetic quality. Some of the Highlights for your quality are Very Poor Finishing of Chairs & Table, Their are marks / scratches which are just covered by Polish. In Table, Two Legs have cracks The Side Strip ( Used to Fix Frame & Top ) of Table, Got cracks while fitting. We don't know what will happen in future to this. One Chair is uneven, having imbalance on floor Ply on the Cushion of Chair got Crack, just on 3rd day, just by sitting on chair. We have informed to your staff and they are saying that we are doing some thing, but nothing concrete till now. You would agree that Dining Table is a Durable Items and having a big investment of Rs. 40, 000, everyone expects that It should last for years. If we have such a poor quality just after a week of purchase, how can we be assured that It will last for years. We don't have any Trust on Quality of this Product and even any Product of Evok, So we would like to return this and want our money back. Best Regards Atul jain