Exide Industries — Battery not in working condition

Address:Gaya, Bihar, 823001

Hi there,

I would like to get your attention towards my issue. I had purchased one of the car batteries from a local authorized shop "The Auto Spares", Gaya on 08/12/2014 (Battery type: MI700, MFG. Code: A2E4, Serial No. : A004711. I used the same in Tata Indica. After almost an year and two months, it completely stopped working. I don't know what is the issue.

I took the battery to the concerned shop for exchange as "it is mentioned on the warranty paper that the battery is covered under warranty for 36 months" and there I got to know that the battery would be checked by the company. Good to know about the process but what about the speed of the process. I have given the battery to the concerned shop on 03/02/2016 and they had told me that I would be getting a call from your end but till date I have not heard anything from your end.

Could you guys tell me how much time this process would take? and what would be the next step.

Hope to hear soon!

Regards
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    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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