Exide Life Insurance — Agent sold policy by giving false information - because previous one gone to exide batteries i am submitting again.

Address:	Bangalore, Karnataka, 560068
Website:	www.exidelife.in

Sir, I wish to bring your kind notice that the agent Mr. Aswathnarayanan, [protected] approached us and based on his explanation took money back policy for my daughter. The agent is our neighbor and based on his explanation my understanding and gave a written calculation was that on maturity of 16th year, apart from money back on 4th, 8th, 12th and 16th year maturity of sum assured and bonus amount approximately Rs.5.3 lacs will get, even though the policy continuous for life cover for the further period of 67 years. Now since the premium is due, I have gone through the same and called for explanation as the clause is not mentioned clearly. He is not turning up at all. When checked with the company giving different views. Please register a complaint on the agent for giving wrong information and non-co-operation to customers. Policy details are given below. Policy No : 02994651 Date of Policy : 16.10.2014 Policy holder name : Sowmya Ramakrishnan I shown my displeasure to continue the policy and requested them to pay back my premium paid Rs. 25, 000/- . Now requesting your help to direct the insurance /agent to compensate the money paid to me. Thanking you, S Ramakrishnan