Exide Life Insurance — Death claim not settled from 2012, policy no.02525690

Address:Visakhapatnam, Andhra Pradesh, 53114
Website:www.exidlife.in

Dear team. I balla demudu would like to inform you that my husband mr balla demudu taken one policy from exid life insurance vide police no[protected]
He died on 23/12/2012 and i made a death claim on 28/05/2013. But they did not settle the claim till to date. I had roaming so-many times around branch but they did not responding. They told me that this case is temporary closed for non-submission of below mentioned documents. They are asking below requirements and i give answer so many times but they are not give response. Please do needful

Pleas find the below

1. Nominee name in policy bond & claim form is different — my surname before marriage marisetti lakshmi, after marriage balla lakshmi booth names are belongs to my names. I had given notary also for the same.
2. All hospital records — my husband mr balla demudu did not got admitted any hospital
3. Family doctor certificate — i could not provide family doctor certificate due to we don't have family doctor.
4. Last medical attendant`s certificate — my husband died at home only.
5. Medical certificate for cause of death — we could not got admitted to my husband any hospital.
6. Obituary notice in newspaper (If any) — no news paper mater of my husband.
So many times i lodged a complements

Please find the call tickets no and date.
1292537
1298001
1300723

Please do needful in this regards.
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Exide Life Insurance customer support has been notified about the posted complaint.
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Comments

Dear Ma'am, Our deepest condolences for your loss. We sincerely regret the inconvenience that has been caused. We have noted your policy details, please share your contact number with us at [protected]@exidelife.in and we will reach out to you shortly. Warm Regards, Exide Life Insurance.
Dear Team

No one can respond for my concerned.

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