[Resolved] Exide Life Insurance — Fraud policy selling and no response from Customer care | |||
Hi, Just received a call from pooja sharma who claims that she is calling from the accounts department of Exide and I am lucky to be selected for extra benefit from the company. The benefits: 1) Company will deposit 65, 000 in my account in 40 days of time as a lucky / loyal customer. 2) I need to invest 30, 000 with them in dividend policy - which will be invested in govt projects and in 1 year 8% of return with base amount will be credited by tghe company. I asked them to send me a written communication. Post that i tried reaching out to the customer care - They say we have no clue on that and we can do nothing about that so please ignore - I said in this case i will file a complaint against both if the company is not able to or willing to fight against the fraud calls being made on their name. I gave them the number from where i received the call - [protected] of Pooja sharma. I do have the call recordings of them and the customer care. Shame on the company too the way they deal with these situation. Requesting to help, not me but others who will receive these calls and might get into the trap. Regards Mohit Was this information helpful? | |||
Complaint marked as Resolved
Exide Industries customer support has been notified about the posted complaint. Verified Support May 27, 2015 Exide Life Insurance Customer Care's response Dear Sir, Thankyou for bringing this to our notice. Please ignore all such calls and offersfrom unauthorized persons. The company does not make such offers to its customers. In future you receive calls from the above mentioned callers. Please file a police complaint immediately with the call details against such fraudulent callers in accordance with the IRDA spurious calls circular issued in public interest dated January 27, 2014. In case of clarifications please write back to us on [protected]@exidelife.in Warm Regards, Exide Life Insurance Company Limited | |||
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+91 80 4134 5444
3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore, Karnataka, India - 560001
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