[Resolved] Ezone — FAULTY DELIVERY COMMITMENT | |||
I BOUGHT A LENOVO THINK PAD TODAY FROM EZONE, EMALL- CHANDNI CHOWK. SO NO: [protected] I NEEDED THE LAPTOP TODAY AND I WAS ASSURED BY YOUR SALES PEOPLE THAT I WOULD RECEIVE THE LAPTOP BY 9 PM. THE INVOICE WAS MADE AT 6 56 PM. I TOLD THEM I WOULD WAIT FOR THESE 2 HOURS IN THE OFFICE. THE COMMITMENT WAS TOTALLY MISLEADING. AND AT 8 PM I WAS TOLD THAT IT WOULD NOT BE POSSIBLE. THIS IS TOTAL HARASSMENT AS I CLEARLY MENTIONED THAT I WOULD ONLY BUY THE LAPTOP IF I GET THE DELIVERY TODAY. THIS IS NOT EXPECTED FROM EZONE. YOU GUYS LOST MY RESPECT TODAY. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Neelanjon,
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.
Regards,
Priya
Greetings from Future Group. We did not get a mail from your end. Request you to provide me your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.
Regards,
Priya
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+91 92 2332 2999
8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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We hear you. Please write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.
Regards,
Priya
Future Group