[Resolved]  Ezone — Samsung PayTM offer

Address:Mumbai City, Maharashtra

Dear Team, I have purchased a Samsung Alpha mobile from your Oberoi mall outlet. While purchasing, Mr. Wasim Shaikh (mobile no.[protected] has assued that as per the Samsung PayTM offer, i will receive Rs. 4500 worth of PayTM wallet over a period of 6 months. For this purpose, PayTM will send a notification containing the coupon code. I have activated the mobile a week before and have still not received the coupon code. On talking to him, I was told to write a mail to [protected]@paytm.com. I have written a mail to [protected]@paytm.com. However, PayTM has replied back saying that I am not eligible for the offer. I tried to call Mr. Wasim again but he is not taking the calls. Please help me in getting a cashback as assued by your salesperson. Thanks and regards, Kamalkant Gupta [protected]
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Aug 8, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Hi Mr. Gupta,
Greetings from Future Group. I am Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.

Regards,
Priya
Hi Mr. Gupta,

Priya here, we would like to confirm that the Paytm recharge has been done. We hope that you are satisfied with the resolution. Do write to us if you require our assistance in future.

Regards,
Priya

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