Faber India — Faber 4 gas burner - Gas leakage problem and auto-ignition stopped working

Address:

Jaipur, Rajasthan

We have bought Faber 4 gas burner for our home 3 months ago. Within 15 days there is gas leaking problem and the the associated pipe structure catches fire now . Several calls have been made to the toll free # [protected] and there is no response from them.We have complaint many times to the dealer from whom we have bought and he is not showing any concern. The name of the dealer is Mr. Advani, Jaipur, Rajasthan. And several calls have been made to the Jaipur service centre also and they are not showing any concern too. Mr. Bhuvnesh is the service centre manager here.Its been 3 months from now we are facing the same problem again and agan We are very much unsatisfied with the quality that was promised, its same like some local item that has been given to us. My complain no. is [protected] and its my 10 complain within 3 months. I wll advice everyone to not to buy faber products. and will tell 25-30 people more to not to buy faber product. I also adviced my architecture to not use any faber product.Kindly investigate the matter on urgent concern as we are very much troubles by the service and guide us otherwise we have to go to Consumer Court for the defected piece sold to us in the name of faber. complain No.- [protected] My contact detals- Hem Prakash Aagarwal, [protected]. Hope to hear from you soon.