Faber — not attending the complaint even after one week

Address:

Malappuram, Kerala

i have purchased the hood (TRATTO PLUS LTW 90 G[protected])and hob (GAS GB 30 SSP CIG H[protected]) of faber from V4 HOMES, perinthalmanna, malapuram, kerala. It is still within the warranty period. Last week, when there was complaint for one of the three burners, i registered the same with Kitchen Care, Calicut, Kerala which is the authorised service centre. But even after calling daily to remind of the complaint, no technician has come so far, nor the technician called to ensure the repair. so i request you to look into the matter and get the grievance redressed. AFSAL JAMAL.P ZUHURA MANZIL EAST KODUR CHATTIPPARAMBA MALAPPURAM KERALA MOB: [protected]