Faber — Replacement of glass for GB30MT

Address:

Ernakulam, Kerala

I have purchased a solaris chimney & GB30 MT glass hob in the year 2013 November. However I had started using it only on December 2014. Recently 2 weeks back the glass cracked by itself during cooking. 2 days back - on 09/05/15 this glass was replaced by Faber techno world. However when I started cooking, on close observation, we notice a small crack at centre and we have a real apprehension whether this will develop more in the coming days and the hob glass will crack again. I request you to replace the freshly supplied glass hob with a new one without any defect as I have lost complete faith in the brand name of FABER. Please instruct your local service company- Technoworld to replace this glass with a completely defect free one