Fabpanda — Money deducted but product not delivered

Address:

Coimbatore, Tamil Nadu

I had placed an order (no. 46731) in Fabpanda on 12th March 2015. They deducted money from my bank account an amount of rs 235 and sent me a message saying the product would be delivered in 7-10 days. It had now been more than 15 days and i haven't got a message or even delivery of the product. When i track the order it is coming that payment is successful and shows nothing else. Please address this complaint as soon as possible as they cannot be reached through the number they provided or email address. Thank you