Fashion And You — The orders are missing

Address:Jabalpur, Madhya Pradesh

I made 2 purchases from fashionandyou.com. The payment was mede through payment gateway (PayUMoney) the amount has been deducted from my accounts however the orders are missing from my ordered history from fashionandyou.com. When i inquired about this transaction from PayU i came to know that the transaction was successful and the transaction has been made against the merchant fashionandyou. Also my bank statement shows that the amount has been deducted from my account. The details of those purchases are as follows:

Date Merchant Name Merchant Order Id Payment Id Amount

1. 08/01/2015 fashionandyou.com[protected] 3599.25
2. 07/01/2015 fashionandyou.com[protected].00

Since i did not receive any email or SMS from fashionandyou, therefore i do not have the order ID with me. I am attaching my PayUMoney and Bank Statement screen shots with this complaint
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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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