Fast Track — Watch | |||||
Hi, I bought a fast track watch for 1885 INR at Coimbatore. After a month the front glass cracked and it doesn't cover warranty. Why would we spend so much money for a watch which doesn't meet resistance. The watches should be more durable, hard to break and resistant to external forces. My watch just fell down and it got crack. Such a great brand with a very poor model of design. Designers should think in a way such that it would satisfy the purpose and money people invest. Was this information helpful? | |||||
 4 Comments | |||||
Comments
My watches balt color was down complain
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Reply
Dear Srilakshmi Subramanian,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Fastrack — AC Issue not resolved
Hi, I pay around 7000 RS for my swift car AC repair but the issue is not resolved till now.Fastrack — customer care not resolving the issues since two weeks
22nd June I had registered my complain but no action has been taken nor any communication has been received.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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