Fastrack Complaints & Reviews

Very recently I purchased a watch and just by using 2 months the starp got black in color. I'm very much dissatisfied, I purchased the product only looking at brand and if this is your quality in your products, I'm totally dissatisfied and never I'll opt fastrack in my consideration for future purchases. I'm attaching the picture of watch with this complaint. I expect a gentle reply from your side...

Bought a fastrack watch (3157kka31) from titan showroom (Time galaxy / shop no. 20, bldg. D/17, opp. Sector-2, shanti vihar, mira road east) on[protected] as a birthday gift to myself. The watch stopped working in a couple of weeks. I took the piece to the same shop for replacement as the product stopped working within 15 days from the purchase date. The shop owner took the product & said would send it to the company for service but wont...

Hi,
I'm nithi. I have placed an order of ladies watch (Brand name fast track) on february 9, 2018 through shoppinghill website but amount has been debited from my brother's debit card through paytm rs.499 but yet i didn't receive any mail, call or sms regrading product, delivery status nothing. But i received an email regrading debit of money. Kindly do needful as early as possible.

I received an email like you just...

Hi team,

I bought fastrack reflex band last year, details are below:
Model no:swd90059pp02
Date:30/04/2017

Since then i am not liking the product at all.. It does not vibrate during the calls, it just tracks the steps.. I went to the outlet ibefore as well but no solution was provided. I am highly unsatisfied with the performance.
I would like the refund or replacement.

I...

Sir/madam
I had brought a fastrack watch from snapdeal one month ago. My watch model number is fastrack 3039sm02. But it was not work properly. When i go to titan showroom, they said that this product is a duplicate. Afterthat i informed snapdeal customer care but they said if titan comany provide any written confirmation that this product is not genuine then this product will be return otherwise not. But titan employee denied to give...

Fastrack economy 2013 analog white dial men's watch - 3099sl01 purchase on 09.07.2017. After 15 days watch regulary stop after some time. Many time i visited in service centre, 6 times. 4 time they handover my watch next day n said they resolve problem. 2 time they send for repair my watch to company for 50 days but still my watch problem was not solved. Nw tell me the solution or replace the watch.

Rupesh shinde
[protected]br...

I buy watch fir central mall pune karve road i lost my bill and i’m having issue with my watch i require bill bt they are not providing me the bill the watch in warranty period so please help me out in this. I am suffering with this issue from last three months and no one is taking interest in it so please help as soon as possible.
My details
Saurabh mirajkar
No [protected]...

SIR,

the above mentioned product which i purchased on may 2017, before the warranty period this watch is dead by two times i have contacted the service centre both times they told that it is due to machine complaint and have replaced that but still it got dead, i have purchased this product with high belief in your company (titan) with this error with my product how can i recommend your product to someone else
br...

I had purchased a watch brand titan on dated 19.11.17. Model no - ng3088s202c bill no # from life style amritsar store (Trilium mall). But after 8 days the watch went wrong and out of order does not give correct time (Date time stoppage). I visited the showroom on dt 28.11.17 for repair the watch, but the dealing person had been repaired my watch. But i insisted on to replace the old watch with new one or refund my money, but he did not any...

I had purchased a watch from fastrack showroom lulu mall, kochi. After a few days, i noticed that my watch was not working correctly. Three to four days later, i went back to the showroom for complaint. But the salesman told me go to titan showroom for the repair. He was not ready to change the piece though in warranty period. So, i went to the titan showroom lulu mall, kochi. They gave me my watch immediately after repairing. But after that...

I have purchased fastrack red color belt watch model no:ne6078sl09 around a year ago. It is working properly but the strap got damaged and i want to replace it. I have approached the service centre and they said that they will inform me once they receive the stock. Even after 5-6 months they are not saying anything. I have approached same service centre at different place, they are saying that it is not available, we will give coupons worth...

I am very much disappointed about the watch purchased which bears the logo of fastrack from one of your exclusive showroom. The details of the watch is given along with its present photo. As one can see from the details and the photo that there is a severe damage on the strap of the watch. Now i can assure you that i have not mishandled or you may investigate by experts whether the strap was mishandled or not. Having said that the guarantee...

I have been using this watch since 4 years everything i love about this watch except the strap which i guess i have changed for at least 4 to 5 times and now the watch is not been used by me for past 1 and half year just because the strap gets cut into pieces after a month or soo. Even i[censored]sed carefully i had purchased original strap from a titan store itself for many times still very disappointed by the strap design... It is not affordable...

Sir i have purchased a fast track watch from prime time watch shop at shop no. 110 a market sec 6 bhilai durg chhattisgarh india.. I am truly not satisfied with the watch. After 2 months only the watch stopped working.. I gave it to the shop so that mine watch can get repair from the service center.. I received mine watch after 20 days... After one month the same problem again started... I have again gave it to the shop for repairment from...

I have purchased a fastrack sunglass on 12th january 2017 but after 3-4 months the frame got broke and it was replaced by a new piece and i told them that to replace with a new model not that model because it can damage in the future also and the same thing happen in 20th december 2017, when i visited the store(Address: big ben fashions, 90/3, outer ring road, next to world of titan, marathalli, Bengaluru, Karnataka 560037), they told me...

I booked fast track call taxi on 24/dec/2017 at 9:51 pm with my pickup and drop details and it has shown the root to my home and shown rs 73.00 includes gst charges. I accepted and travelled to my home and when reached my home, i received an sms the cab travel charges is rs 156.68. I did not understand and handover the amount to taxi driver.

Again i called fast track call taxi customercare and complain about over charging....

No of times have to visit the service centre but no response from the service provider of fastrack watch. Product is not received back from service yet (3 months ago it was taken for service). Facing lots of problem because of this... A watch is a daily required assessory, unsatisfied with the service provided.. Not even provided... Watch still not received even after 3 months......

I had bought fastrack belt worth 1095 23
On last month it's belt buckle tip broken couple of days before while i enquire the store regarding this to fix it they havnt given proper response they havnt guide me how to get rid of this problem they just blabbering something... So kindlytake proper action over the respective store and save customers....

I have ordered for the 4 branded watches.
But i got nothing as expected. They showed something else and delivered something else one watch is without strap and its of very cheap quality.
I want my money back i want to return the product
All the 4 watches are of cheap quality and not worth it to wear.
Order no 1505713
Awb no[protected].
Please return.....

This is in context to the wrist watch i bought 5 months back. The babd of the watch is of very poor quality and it started wearing off in just 20 days o[censored]se. On asking upon the shopkeeper he said that there is no warranty for the bands it’s only for dail and battery. Then where should i go and get that band replaced? Being a renowned brand such poor quality products are a shame on you....