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Fastrack Complaints & Reviews

1.4
Last updated Apr 13, 2024
Complaints 934
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248
Unresolved
686
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Fastrack reviews & complaints page 21

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P
Premkumarv86
from Chennai, Tamil Nadu
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poor quality

Address:Salem, Tamil Nadu, 646003

Team,

I purchased fastrack watch last month for rs.2595/- i purchased black colour. But within a month outer side of dial, black colour fully turning into white colour. It's clearly showing that poor quality of this watch metal or painting something. Kindly revert with proper solution for this issue.
Model number :nj9463al08ac

My number [protected]
Mail i'd : [protected]@gmail.com...
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Sireesha Munjeti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

watch not working already informed to store but they are not responding properly

Address:530017
Website:[email protected]

I purchased watch on 17.07.2017 in new watch world dwarakanagar, visakhapatnam. As on today 3 times stopped. Now also not working previously they told that we will sent back to the company it will take21 days. So i agreed yesterday only they had given but again same problem it's not working. Worst watch service. I think they are selling fake pls solve the problem as early as possible...
+1 photos
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abinash1
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product technical fault

Address:800013

Dear sir,
I have purchase a fastrack watch 1 apr 2017. After three month watch having technical fault. Reset bottom not work properly and push pin was open so watch band was open. Three times it was fall down on road. I have go to service center 4 times in patna. Two times job card open and two times they have not open job card. Every time service center told me this problem not happen next time but this problem was happen repeatedly....
+2 photos
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P
Prabhu Srinivasan
from Coimbatore, Tamil Nadu
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service

Address:Kanchipuram, Tamil Nadu, 631501

I gave my fastrack watch to clean and service in kanchipuram showroom before a week. They said it will take 5 to 6 days. Today i got a call and i went to collect it. I mainly gave it to clean it but my watch remains same. So i asked about it. That service man talked with me very rudely and he angrily looked at me. You must take proper action on him. This is the way you treat your customers??? Disappointed with fastrack...
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ramprakash1789
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastrack watch - outer case rust mark issue - results in hand would

Address:Chennai, Tamil Nadu, 600044
Website:www.consumercomplaints.in

Hello, i have purchased fastrack mens watch of worth rs.2400 last july 1 2017 in chennai, chrompet branch. After 8 months usage, outer case of my watch got rusted and rust mark wounded my hand which is a major health issue. So i went to fastrack showroom and explained with my warranty card, so they replaced new outer case and handovered to me, now after 3 months o[censored]sage again my watch outer case got rusted and wounded my left hand. I never...
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amalshajahnkattoor
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gets water inside the glass

I have been using a fastrack 3099ssa watch for the past one year. Now it got water trapped inside the glass for about one month, i had tried some ways to get rid of the water inside it but it has no effect at all. This model is water resistant and how it got water inside? Please don't gave promises which you can't keep. I feel so ashamed of being a customer of fastrack....
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Pankaj Kathiriya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective watch by fastback dealer lifestyle

Address:Ahmedabad, Gujarat, 380015

I have purchased fastrack watch worth rs.3095 from lifestyle store ahmedabad on 12th november 2017. Its getting stop now within 14 days of purchase and i have visit fastrack service center they inform me that dealer can replace this product within 30 days from purchase. But lifestyle is deny and he give only service for this watch. Why i should use serviced watch? Its defective for me.
Pankaj kathiriya
[protected]...
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Abhijit Banshelkikar
from Pune, Maharashtra
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watch not working

Address:Pune, Maharashtra, 411014

I have purchased a ladies watch from fastrack center at phonics mall, pune on 17th dec 2016. So far this watch got repaired by titan service center at the same location within 10 months itself. Now it is 5th time watch is not working.
Guarantee card shows 2 yrs of guarantee. I want replacement for this faulty watch. Fastrack center says it can't be replaced only repaired. A ₹ 2000 watch stops working 5 times within 10 months from...
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G
GuNa Skr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfied with watch

Address:Bangalore, Karnataka, 560005

Yesterday night i brought watch from our local fastrack brand store at commercial street bangalore, i came with the mindset buy different watch and sales man showed other watch and made me feel like to buy what he gave... After i came out immediately i feel like.. I came for not this watch.. I want to return this and take which i was thinking to buy kindly help me in this.. I'm not satisfied with the watch....
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Rajsekhar Pakira
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective wrist watch

Dear fastrack,
I bought a wrist watch (₹-1995/- approx) a few months back and its very disappointing for me that the branded watch stopped working thrice. I submitted the watch for repairing twice and amazingly on the date of return, it stopped working again when the shop called me to receive my watch
Now i request to replace it or refund the cash as soon as possible.
Thanks......
+3 photos
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K
kkfast
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

watch stops working frequently

Address:Chennai, Tamil Nadu

Iam in displeasure in saying that i purchased fastrack watch (Model no. Ng60788m03c) from ab aisha, times centre, mogappair last november. It worked well for 6 months only and it stopped working. I approached the above said shop and returned with minor repair. It will work for only few days and stopped. Again and again the same problem occured. I have given the watch and they said the they will send it authorised service centre and recover...
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M
Monubabu
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fully satisfied retailer

Address:Buxar, Bihar, 802101

मेरा नाम मोनू ओझा है, मैंने kgn watch{p p road buxar} से 3/5/2017 को घडी खरीदा, जिसमे की मुस्किल से 1 महीने बाद से ही प्रॉब्लम आ गया।।।मैन उस रिटेलर के यहाँ अपना घड़ी जमा किया बोला कि आपको 5 दिन में...
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Giridhar Lakshmanan
from Gharaunda, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

watch fastrack worst manufacturing

Address:Bangalore, Karnataka, 560066

Hi team

Today i purchased a watch and handbag
Watch code nj6126sm02c fastrack watch

I lost it just now because of the watch is very loose that is manufacturing defect

Even my friend lost the same watch twice her name is udaya athluri

Why this product is very week

I regret that fastrack is also becoming a weekend one in the market
Cost of my watch is...
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N
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill lost.. distributor refuse to issue duplicate bill

Address:Mehsana, Gujarat, 384002

Dear sir,
I bought fastrack watch model no. 3001sbd from authorised dealer in february 2017 at mehsana, gujarat. Now it is not working properly. Service center asked for the bill which was i lost. They refuse to provide duplicate copy of bill.
Kindly suggest how to get duplicate bill copy or warrenty card.
My email id: nitinpatel.[protected]@gmail.com
Mo. No. +91-[protected]...
+1 photos
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Swapna
from Mumbai, Maharashtra
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wrongly charged for the trip and threatened when questioned

Address:Chennai, Tamil Nadu
Website:fasttrackcalltaxi.in

I booked my complaint on november 5th for an incident of wrong billing and harassing me to pay more than what i was told in the fast track app. I complained against those drivers and the fast track office promised to refund my money. Please note that being a lady i was scared and had to pay what they demanded out of fear. Its very sad to know that fast track hires rowdies as taxi drivers and there is no safety for women in your service. On...
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A
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trust broken

Address:Hyderabad, Andhra Pradesh, 500013

Flat no 101
Dwaraka residency,
Saichitra nagar lane_7,
Ramanthapur,
Hyderabad_500013

5th november 2017

Fastrack

Respected sir/mam,
I am aryan, a fastrack customer. Through this letter i would like to draw your attention to the series of problems that i have been facing since i have bought a fastrack watch with model no ‘ng37022pp06cj’. Fastrack is a...
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A
Aswin Aravind
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not getting watch strap

Address:Palakkad, Kerala, 678007

Hello my name is aswin, for last 10years am fastrack customer have a fastrack watch model no 1397sja blue colour.in that watch strap was damage, so i placed an order for the strap many times in titan service center but i don't get that one. I hope that you will do the needful for me, i attached the picture of my watch with this and my email id is [protected]@gmai.com....
+1 photos
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S
shubhamsoni49
from Delhi, Delhi
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service center people did not repair my bag

Hi,
I purchased my fastrack bag on 24/10/2016. Its strap started tearing due to manufacturing defect and there was tearing of material inside the laptop pocket. I submitted my bag which was under warranty to fastrack service center at mgf metropolitan mall, gurgaon on[protected] for repair. They kept the bag for around 2 months after committing return in 10 days and did not even repair my bag. The outside strap is fixed but inside...
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Suresh Raju Mohan
from Chennai, Tamil Nadu
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watch not working even after getting it repaired 2 times

I bought a fastrack watch few weeks ago. After some days, it stopped working and i got it repaired inn the nearby titan showroom with the promise that i will working fine going forward. But the same issue persisted and i went to the main showroom in t. Nagar and got it sorted out.

But now the watch is still not working even after getting it repaired 3 times.

I am absolutely devastated with the product and the...
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K
Kuldeep Pohare
from Visakhapatnam, Andhra Pradesh
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want to refund

Address:Wardha, Maharashtra

My order no. Is [protected] fastrack watch, which is not good as showing, and quality also not good, that's why i requested for refund instantly and showing the mag request on a process bt after 7-8 days is going on bt no one steps going on and no one delivery man is coming. Please solve my problem.
My email address is: kuldeep. [protected]@gmail.com
Contact on : [protected]...
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