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Fastrack Complaints & Reviews

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Last updated Apr 13, 2024
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Fastrack reviews & complaints page 8

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P
Prema Benedict
Oct 8, 2021
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Fastrack reflex 3.0

Hi. We bought a fasttrack reflex 3.0 smart watch feom Amazon. Received it very fast. The problem is that the watch is NOT pairing with any ios device. The watch is not showing up as a Bluetooth device on my IOS PHONE. kindly advice on whats to be done...
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The watch is fastrack reflex 3.0 and it is not getting connected to my iphone because the watch bluetooth is disconnected. And i dont know how to reconnect it back. Please help me with this. And the watch is from india and i am currently in canada...
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J
Jayanthi kini
Sep 29, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Bad product and poor service at showroom

Address:Anna Nagar at Chennai

I am writing this to bring to your attention a problem that I have been facing with your Fastrack product and services.

On 11th of November 2020, I had purchased a Reflex Smartband from the Fastrack store in Annanagar, Chennai branch (Invoice #[protected]. Within a period of 4 months, the watch malfunctioned and the charging capability broke down. Upon complaining at the store, I was told that I could get a replacement. Due...
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Y
Yusuf Thakor
Sep 28, 2021
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Showing black list and not taking recharge

Vehicle No CG13 AP2647 has been issued fast track on 26/09/2021. Sticker issued after taking Rs.400 at Brijrajnagar toll booth fast track office. .now showing black list on toll. We have to pay full amount even after taking fast track sticker. Purly negligence of staff....
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A
Abhiraj das
from Moga, Punjab
Sep 24, 2021
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Watch

Address:Isf college of pharmacy moga punjab

My watch has stop working suddenly...
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D
dpremanand
Sep 16, 2021
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Extremely Poor quality Strap in Fastrack Watch

Hi,

I had purchased a Fastrack watch for Rs.1995 just 9 Days before at Erode, Tamilnadu. The Strap teared off after 5 Days, The Quality of Strap is extremely bad and I never seen this kind of poor quality straps even in road side company watches. Failing of strap in 5 days is ridiculous and not at all tolerated when I purchased from a Brand of Titan.

You and your retailers simply say, “There is no warranty...
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A
Arzoo Firdos
Sep 10, 2021
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Fastrack Aviator Sunglasses

I had purchased Fastrack sunglasses from flipkart worth 1300 and after few days o[censored]se one handle broke. Due to strict lockdown I couldn't move to any service center and no near by center is available to me. The sunglasses is under warranty period...
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S
SathiyamoorthiM
Sep 7, 2021
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Wrong tag linked in my account

Address:KAMARAJ ROAD

Dear Sir,
the below details not related to my account, kindly remove the details in my account please.
in this regard please contact me ph:[protected].

Vehicle No:MAT464662LSN10576
Your FASTAG Number:34161FA[protected]DB33960
Chasis Number:MAT464662LSN10576
Engine Number:VARICOR12NZXJ10717
Vehicle Class:Tata Ace and Similar mini Light Commercial Vehicle
Commercial Vehicle:YESbr...
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R
Rahul6611
Sep 2, 2021
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Fastrack eye gear speaker not working

Address:Titan eye plus,Anand,Gujarat

I have purchased Fastrack IGear Item No-SWD002BK1V on 01/03/2021 and now I am facing problem in left hand side speaker it’s not working.
I have given the product in titan eye plus on 25/08/2021 they have not taken the product and said we are registering complaint regarding this and u will get phone from above and then only we can do any further help.
Today I called them asked regarding further process they are not properly...
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M
ManoharD
Aug 30, 2021
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Fitness band stopped working after 3 months

Bought fastrack beat in the month of July 21 and it’s stopped working after 3 months....
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L
Lalana Mishra
Aug 30, 2021
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Fastrack reflex 3.0

The watch is new and I have not even used it for a week.The display is not working....
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R
Rumitha
Aug 28, 2021
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Bag

Address:Brook feilds

Hi.. this is Rumitha.. I recently purchased a leather bag from fastrack and its been just a week o[censored]sage already the lines around the top area starts to rip off.. kindly please help me with this.. i am a regular fastrack customer…
Thank you.....
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S
srlaw chambers
Aug 25, 2021
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Smartwatch Band

I had purchased Fastrack Reflex 3.0 Digital Black Dial Unisex-Adult Watch-SWD90067PP02A Sold by: Cloudtail India as per Order#[protected]. The battery life claimed is 10 days. However, the battery performance is very poor. I would like the watch to be replaced...
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R
Rajesh Bolar
Aug 21, 2021
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Replacement warranty issues

Sir my above said issues still not resolved.i want to buy new smart watch from my replacement warrenty . But all smart watches under discount .how can i buy new one please resolve my issues as early as possible
Regarding warranty voucher issues - TKT-[protected] [ ref:_00D6F28vQQ._5002sG5I2L...
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S
Siddesh Darekar
Aug 19, 2021
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Fast track watch connectivity and battery problems

Address:G V S SCEM ROAD NO 4 MULUND EAST SUVIDA BULIDING BLOCK NO 2

Watch connectivity loseing somany time and battery problem...
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Address:Address. 155, MISSION STREET PONDICHERRY Pondicherry, 605001 Pondicherry. Phone number. 04134201233

Date : 16th Aug 2021
venue : Pondicherry Fastrack showroom, mission street.

Yesterday we purchased a Reflex 2.0 band, when we asked for features in comparison with 3.0, the staff said only look of the band changed and the features and all same. so we thought of buying 2.0 reflex band.
When we asked to check the product, she showed me and said the band is out of charge, after u recharge it for 2 hours it will...
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R
Rajesh Bolar
Aug 13, 2021
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Replacement warranty issues

Address:Nandan LIG 16 KHB COLONY GOPALA 2ND PHASE SHIMOGA

Dear sir
I purchased fastrac reflex beat smart watch through flipkart 2020 after few month its strap broken so for repair i have given this to titan world shimoga, Karnataka but due to unavailablity of strap i got replacement voucher of rupees 1449
Today i visited ittan world shimoga to purchase new smart watch through this voucher but they denied due to discount on all smart watches
I kindly request you to make your...
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S
Sidakjoshi
Aug 6, 2021
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Fastrack reflex 3.0 stopped working

Hi Team, I purchased the flex band in April and it eorked fine for 3 months and suddenly now it stopped working after I tried to install the update. Now the watch is useless. My 3000 rs. are a total waste...
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V
Vineet@96
Aug 1, 2021
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Fastrack watch 2.0

The Touch button of Fastrack watch is not working. There is no crack observed on display as well.

Please look into this . Below are the details of order and watch
Name - Fastrack 2.0 reflex
Order date

15-Apr-2021

Order #

[protected]

Amazon....
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S
Sabah Bangdiwala
Jul 29, 2021
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Product complaint

Hi
I Ms Sanjana Girdhole purchased a watch from our Virar West vendor ( Piyush New Titan Time) on 30.06.2021 of Rs 1450.
The watch has stopped twice working twice in a month.
When it stopped today ie 29.07.2021 I had to visit the shop.
The person out said that the watch need to be send to the company back to check on it for 10-12 days.
My concern is if the watch is having 2 years of warranty on the bill...
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