| Address: | Gurgaon, Haryana, 122001 |
Toll boom barrier falling on car Front Glass (Its Broken) dated 09.09.16 (8:19:52)
I was travelling from Bhiwadi to Gurgaon en-route (Up-Down) I came across kherki daula toll. My car has tag attached on it the car in front o[censored]s passes and the boom barrier fell back back to its place, as my car approached the boom barrier it lifted i drove my car. As soon as my car moved and i was below the barrier suddenly the boom barrier fell down on my car. I was shocked and had to apply sudden brakes, luckily the car behind me also applied immediate brakes and any major loss was avoided. When i approached the toll operator asking why this happened he replied me its automatically, if any quary contact to office its not my fault. I just meet Mr Ravinder who was available at that place, I explained all incident to him and jointly moved to their office to see the Video footage as he approached me for the same.
We jointly seen all footage and discussed the timing of Boom barrier which is not properly working, before my veh passing continue 5 or 6 vehicle continue cross and boom barrier not coming down it means sensor vs tag timing different vehicle to vehicle, it is clearly we have seen in footage. I was lodged a complaint against the boom barrier same day & time.
I am regular sending msg to PRO (Mr Rattan Lal) but after two days there is no response. I am not able to understand who is responsible for this kind of attitude of Toll team or authorities.
Requested to Toll team or authorities pls take it seriously and resolve the same urgently.
Till date there is no response from PRO (Mr Rattan Lal ji [protected], [protected] )from 09.09.16 to till 12.09.16 after so many reminder thru phone + regular calling but not picking the phone.
Thanks
Vijay Sharma
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