Fastrack — Duplicate fastrack watch sold | |||
Date of incident:: 11- jan-2016 I bought a fastrack watch from MALIK OPTICALS & WATCH HOUSE. Address: SBI sector-7, opposite of Reliance Fresh, M.V.P colony, Visakhapatnam- 17, Andra Pradesh on 11 jan 2016. But after 15 days the strap of the watch broke. I took it to the fastrack showroom at agartala. at that time I came to know that the watch is not original. that shop lied to me, telling that the watch is original. Desirable solution: I want my money back and compensation along with it. and also do something so that no customer should get deceived by them. Was this information helpful? | |||
 9 Comments | |||
Comments
Dear Sonia Nandi,
Steve here from the Customer Relations team. Always here to help!
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
contact no: [protected]
Dear Sonia Nandi,
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Please solve my problem as soon as possible.
R you taking any step further?
R u there to solve my problem??
Dear Sonia Nandi,
Steve here from the Customer Relations team. Always here to help!
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Sincerely,
Steve
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Please resolve my problem as soon as possible.