Fastrack — Fastrack 3024 SM case corroded | |||
Dear sir/mam, I have bought a fastrack watch of the model no.3024 SM on the date 17/01/15 The dial case of the watch got corroded & as it is under warranty period I have surrendered the watch in the shop where I purchased it & got a acknowledgement receipt dated 24/08/15 for it.At the time of surrendering the watch the shopkeeper told that I would receive the replaced watch in a month but when I call now, I don't get any proper responses. kindly take necessary action. Was this information helpful? | |||
 4 Comments | |||
Comments
Dear Arshadnivez,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
Dear Arshadnivez,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve