[Resolved] Fastrack — Fastrack sm upgrades analog grey dial men's watch - 3006sm03 | |||
Worst product i have ever purchased. I have purchased Fastrack SM Upgrades Analog Grey Dial Men's Watch - 3006SM03 watch for my husband on 30th sept. 2015 within 1 months the watch slows down and many a times it even stops working at all & automatically key fells. I have visited services center they repair it and told me it wont happen again but again in 3 days it was giving me the same issue and again its key fells. u guys make fool of customer. I am very much frustrated with the product. I want a solution for it Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.
As per our records, your complaint was already registered with our call center team on 23/12/2015 and the ticket number is as follows :1035849. Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve