[Resolved] Fastrack — Fastrack watch is not working since date of purchase | |||
Hello Team, My name is Omlan Chowdhury I bought a new Fastrack wrist watch from Tulsi Watch Korba ( Address is Near Mamaji Bakers TP Nagar Korba Chattisgarh on 10/02/2014 after 5 days it stops working that time I was out of station after returning to my town I complaint to dealer that watch is not working, he says that we have to send it to service center that date was 26th Feb. 2014 .Today I again visit the shop but the dealer says that still he have not get the watch . From the date of purchase to till date I have not wear my watch its already 20 days gone . Watch Name - Fastrack Model No. - DC 609 Date of Purchase - 10/02/2014 My Contact No. [protected] Email ID - omlan.chowdhury.[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve