Fastrack — Fastrack watch sharp edge which cuts my shirt & my hand also.

Address:Thane, Maharashtra, 421301
Website:www.fastrack.in

Dear, I was facing a big problem with your fastrack watch. its bottom side corners are getting very very sharp. It cuts my lots of shirts. Its also give sharp cut on my hand, some time its bleeding. I cant wear that watch sometimes. even by necked hand we cant touch that sharp edge. I am sending some picture to you to see how sharp it is! you can see the model number in picture. Please change that design. Do needful for me.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Dipak Ghag,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Dipak Ghag,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].


Sincerely,

Steve

handbag damage

I bought a handbag model A0215NPR02 from chennai showroom two months ago.I have one year warranty for the bag.the stitches in bag started to whither off. I need replacement immediately.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fastrack
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    934
    Pending
    0
    Resolved
    248
    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Fastrack contact information