[Resolved] Fastrack — frequent stoppage of watch | |||
hi sir, i had taken a fastrack watch in month of july 2013. and in the month of nov 2013 only I had this stoppage problem the company returned me the watch after one month and than also the problem was not resolved i am not Happy with the kind of service which you Have provided please Help me with this I want you to replace my watch as if i give in the company to repair i now i would not get the problem resolved.Thank you serial no - 9911pp10 fastrack gents watch. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Ashsih Balje,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve