Fastrack — Late of Changing Trial an irresponsible answers.

Address:Tirunelveli, Tamil Nadu

I have purchase an fastrack watch in Model No.NE1474SM01 and the tail was damaged in 6 months from the date of purchase. I have guarantee card I have submit in your show room and they replied for me we will change the tial in one week.But they did not response for my question and taking delay.
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Dear Sankar Sankar,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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