[Resolved] Fastrack — manufacturer defect not repaired after 3 company repairs | |||
my fastrack watch( model no. 3022SL02 ) has been experiencincing complaints.Since the day i brought (21/06/2014) it has been got repaired by the company three times.it has a 2 yrs warranty.every time it takes almost like 2weeks to even one month.now its again not working and in still under guarantee. if give it for repairing to titan, it means weeks .i am looking forward for either a permanent repair or a machine replacement.please do contact me - [protected]@gmail.com or in [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear JOE THOMAS PANJIKARAN,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve