[Resolved]  Fastrack — New Watch stopped working 3 times in 6 months

Address:

Ahmedabad, Gujarat

My self Amul Kavle and I am a customer of TITAN brand from a long time. I am currently working as Gujarat HR & Training Manager in SKODA Automobiles. We are using your watches from last 6+ years in family and were completely satisfied with the product availability in market and the QUALITY I was getting with it. Now here I am not satisfied 1st time with a FAST TRACK watch which was purchased on 25/01/2014. I bought this watch for my own use but unfortunately I couldn't wore it for more then a Month as it was not working at all. I gave it back to the dealer first time after 2 months from DOP and they did the needful on it. All over again after 1.5 month it stopped working and again gave it to dealer and he did the needful. Now yesterday it stopped working all again and I was so pissed of that I was about to broke it. Now the shop I bought it from is about 18km from my place & it's really really hectic to travel these much in your working schedule. I know we can get service at any TITAN showroom but i bought it from there so he is responsible for it. Requesting you to give me the watch replacement for the same. I will pay more for higher model. I no longer want to use this watch and if possible I got 3 more watches of FAST TRACK's and if I can give it back to any of your dealer as an replacement for TITAN slim. Below mentioned are some of the details you might need for this complain. Dealer Name: Keshariyaji Watch Co. Address 82, Ajanta Commercial Center, Nr. Income Tax Office, Ashram road, Ahmedabad-14 Customer Name Mr. Amul Kavle DOP 26/01/2014 (Invoice: 1129) Model # Fast Track NE3039SL+B You can contact me/email on below Mentioned detail as I don't want to take any further steps for the same if it gets short out from your end only. Regards, Amul Kavle +91-[protected] [protected]@gmail.com