[Resolved] Fastrack — Poor quality strap.. | |||
I bought a fastrack watch 8 months back..the watch is a strap one...soon after 3 months of my purchase tne strap and belt holder were damaged(no external cause)...Then i went to store where i bought the watch to look upon my watch...instead of trying to attempt a repair they said that there is no guarentee for strap even after 1 day of purchase...howcome a 1600 watch go waste in few months???is this the quality/service which fastrack ensures to their customer??? Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Fastrack customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear T.Harish,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Is therre any progress regarding my complaint???
Dear T.Harish,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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