[Resolved]  Fastrack — Reference no 1155118 complaint against stoppage of watch on 26th apr 2016

Address:Thane, Maharashtra, 400605

Hello,

With the above reference no i. E 1155118 complaint against stoppage of watch on 26th apr 2016. Since then i have not received any feedback regarding my complaint not received any mail related to same. Its more than 3 weeks and no communication from company. I have followed up for more than 4 time in 3 weeks saying you will receive call with in two days but as such there is no response.

Kindly do the needful.

Regards,
Namrata
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Namrata Ramnath,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

As per our records, your complaint was already registered with our call center/help desk team on 26/04/2016 and the ticket number is as follows :1155118. Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Namrata Ramnath,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,

Steve

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