Fastrack — Spares not available across pune

Address:Pune, Maharashtra

I have taken fastrack watch 1 year back model no. 9333PJA after certain time the belt has tarred and now from last 4 months i am searching for the same and i have enquired about the belt across the showrooms of Fastrack & world of Titan but the same response i have received from all the outlets so request you please make it available as my office is located at Jm road Pune so if possible please send across this belt to your JM road or Deccan Pune outlet ASAP so will purchase it from their ...for any thing please connect me on my cell no [protected] Pralhad Deshpande
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Dear Pralhad Deshpande,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Pralhad Deshpande,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve
The straps of fastrack 9333pja got broken within a couple of years.and the spare belts are not available easily.Please help me for this
Dear Pralhad,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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