Fastrack — Strap of the watch no available in the city raipur

Address:

Raipur, Chhattisgarh, 4920001

I have visited both the titan world raipur but the strap of the watch model no. : - 3072sae31 was not available and if i ask them to order, i was asked to leave my watch for more than 1 month, how would the company like fast track can do this to a regular customer like me for a expensive watch. Shall a regular customer and a loyal customer should wait this much for such a small cause. Please take the strong steps to solve my issues.