[Resolved] Fastrack — Watch & not further replay in rajkot your service centre | |||
My watch suddenly stop last 3-4 days so i am visit your fasttrack showroom, near k.K. Hotel he has say to me you are visit our service centre kalawar road or trikon baugh, & now i am visit 1st kalawad road service centre he has say i have't any technical person you r visit second service centre & now i am visit 2nd service centre he has say your watch send to company for 2 month(this is your time limit 2 month) i am say present person mr. Ravi it is not possible why i am given you 2 month just for service & hi has say me i not sell a watch to you it's not my responsibility you are visit purchase store. " so i saying you what is your service" please give me further replay and service please i not accept 2 month given you for service i given for 2 month against you are given other model. Warm regards vimal akbari rajkot mo +[protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Vimal akbari,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve