Fastrack — Watch defective

Devina Sharma

from Kolkata, West Bengal

Address:	700064
Website:	Flipkart

The product you sent me wrist wat/ VY92950 was defective and damaged. I feel cheated. Pls change it.
It was a gift for someone and now it's just worth throwing away. It has water inside. It doesn't work. The box in which it came was damaged. What were u thinking delivering such a poor quality product? Don't promise what u can't deliver. Really sad.

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Devina,

Steve here from the Customer Relations team. Always here to help!

We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you. Could you please share your phone number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

CJ Gowtham

from Chengalpattu, Tamil Nadu

I bought a fastrack wrist watch before a year.only one month it works well after that it not working properly, it is running for one hour and stopped for several hours.Even after changed new battery also the problem continues .