Fastrack — Watch mist issue

Issac TJ

from Thiruvananthapuram, Kerala

Address:

Kollam, Kerala, 691002

When i went a ride in my bike.. Rain drops had fallen to my watch and it became like misty.. Why it is like this..? Since its water resistant and everything... Then i went to the service centre in kollam... Bad service i have ever seen in my life.. They heated the watch.. And now there are Black dots.. I will upload the images... I dont know why this is happening like this.. Its only just a 2 weeks i purchased the watch.. I[censored] dont do a suitable action.. I will file a complaint against the consumer court..

I hope you will do the needfull Asap ..

+3 photos

Was this information helpful?

No (0)

Yes (0)

Related Fastrack reviews

View all 934 Fastrack Reviews

Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Issac TJ,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

nitin7pute

from Pune, Maharashtra

Fastrack — Faulty watch beltlock

I have purchase ld the fastrack watch befor some days and lateron i found that its belt lock not working properly i concerned it with the store employees i purchased from and submitted them i want it replaced as soon as possible thanks

krishna_murari1989

Fastrack — fogging inside glass of watch

Water drops accumulated at inner side of glass

AMAR CHENNAIAHOLLA

from Mumbai, Maharashtra

bad service

I buy new watch before 6 month's. Battery gone 1 week ago I went to service centre they repair the my watch ...its run 1 day only. ...I don't have time...to go there every time...pls solve my problem...