Fastrack — worse beg I have ever purchased | |||
I bought a fasttrack handbag worth rs. 2000, model no. : On 22nd december 2013 around evening 6_8:30 pm from shoppers stop outlet at Dainik Bhaskar Mall, Bhopal (M.P.) I have lost the bill and the guarantee card handed over to me has not been sealed. The material of the handbag started to come out on its own, neither it got scratched or something, just the top layer is getting worn since july 2014 The bag appears uneven/rough. what can be done now ? Was this information helpful? | |||
|
Fastrack customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
27%
Complaints
934
Pending
0
Resolved
248
View all 934 Fastrack reviews & complaints
View all Fastrack contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve